If you forget your Internet Banking password, you can create a new one via the "Forgotten Password" button.
There are two methods to create a new password:
Via email or via bank card. If you choose "via email" method, you will need to enter the address, which you have provided when you registered for your Internet Banking account in the email address input field. If you are not sure whether you have provided one, then use the "via bank card" method. The system will require you to provide the first 4 and last 4 digits of the card number issued by Investbank.
If you have not provided an "email address" and do not have a "bank card" issued by Investbank, then you will need to visit a bank office in person and request a new password.